thinkgeek.com – the ultimate customer service organisation

On Monday evening, I cannot resist the urge to purchase a few things online from thinkgeek.com. Slogan teeshirts, Star Trek lapel pins, you get the idea. Tragic, I know. After three days of correspondence, this is the email I've just sent to their customer services people. Be warned: it's like trying to buy illegal firearms … Continue reading thinkgeek.com – the ultimate customer service organisation